Stuck? We'll get you in.
From download hiccups to captcha codes and Auto-Play quotas — the fastest way to get unstuck.
Support lives on Discord
Live help from staff and players — questions, bug reports and account issues. Bring your account name and a screenshot.
- Discord is staffed by the team and the only channel for support.
- Search the channel history first — most answers are already posted.
- Bring your account name and a clear description; screenshots help.
- Never share your password. Staff will never ask for it.
How do I download and launch the game?
Create your account in the Account Panel, download the client, then run the game only from the launcher. New characters start in the basement of Ivory Tower. Full mirrors and steps live on the Download page.
I was asked for a captcha code. Where do I get it?
The anti-bot system uses a single global Captcha Code that rotates every 5 minutes. When prompted, open lineage2.gold/code, copy the active code, and paste it in-game. While the captcha is active you earn no EXP, SP, or drops; passing it immediately clears all restrictions. Ignore it past 3+ teleports to town and you get Petrification.
What are the Auto-Play daily limits?
Auto-Play is metered per account: Non-Premium gets 4 hours/day, Premium gets 8 hours/day. Quotas reset daily at 06:30 server time (UK · Europe/London). Premium may run Auto-Play on two accounts; Non-Premium is limited to one.
How many clients (boxes) can I run?
The dualbox cap is 2 boxes, enforced at login. Note this is separate from the Auto-Play account limit — Premium can automate two accounts, Non-Premium one.
How do rates and Premium work?
Server base rate is ×20 EXP/SP. A dynamic EXP system scales by level range and stacks with Premium (+30%) and the XP Boost Scroll (+30%). There is no pay-to-win — Premium is a boost, not power. Full rate tables, enchant chances, and systems are on Server Info.
Drop into Discord — someone's online
Most issues are solved in minutes. Our team and community are there around the clock.